aftermarket support and service development

The Aftermarket Support Course is designed for all company stakeholders involved in support of industrial products after the sales is closed.

The course is intended for a multidisciplinary group of students in marketing, sales, logistics and manufacturing.

Typical subjects that will be discussed:

  • The Value of Aftermarket Support
  • Aftermarket definition
  • Spare part strategy
  • After market services
  • Levering channels in aftermarket support